Unified Communications

Unified Communications

 

UNSERE TRAININGS

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Cisco UCM Troubleshooting

Dauer:

3 Tage

Teilnehmer:

bis zu 4 Teilnehmer

Zielgruppe:

IP Telefonie Administratoren, 2nd Level

Inhalte:

  • Cisco RealTime Monitoring Tool
    • Performance analysis
    • Collect Traces
    • Debugging
    • Alarming features
    • Custom Alarms and Thresholds
  • Troubleshooting – A structured Approach
  • Useful tools for VoIP troubleshooting and how to handle them
    • Dialed Number Analyzer
    • Translator X
    • Wireshark

Cisco BE6000 – Setup & Administration

Dauer:

5 Tage

Teilnehmer:

bis zu 6 Teilnehmer

Zielgruppe:

IP Telefonie Administratoren, 1st und 2nd Level

Inhalte:

  • Basic overview VoIP
  • Main components and their functionality (CUCM, CUXN, IM&P)
  • Dial Plan, Call Admission Control
  • CUCM Features and Services
  • LDAP Integration
  • Endpoint & User Configuration (CUCM, CUXN, IM&P)
  • Integration of Application Services (IM&P, CUXN).
  • Bulk Administration Tools & Auto-Provisioning
  • RealTime Monitoring Tool

Cisco UC Security

Dauer:

4 Tage

Teilnehmer:

bis zu 8 Teilnehmer

Zielgruppe:

IP Telefonie Administratoren, 2nd Level

Inhalte:

  • Basiswissen – UC Security
    • Cryptography principles
    • Certificate Authorities
    • Cisco UC Security features
  • Cisco Unified Communications Manager
    • Implement CA signed certificates
    • Set Cluster to Mixed-Mode
    • Secure endpoints & phones
  • Cisco Unity Connection
    • Enable secure communication with endpoints and CUCM.
  • Cisco IOS Devices
    • Create and Install CA signed certificates
    • Implement secure Conference Bridges (DSP based)
    • Configure secure SRST
    • Set analog gateways (SCCP) to secure mode.
    • Implement secure SIP PSTN gateways.

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